Jaclyn Anku, ProAdvisor Training & Certification Leader: On today's episode of In the Know, we'll be exploring updates to Bill Pay.
Hey ProAdvisors, it’s Jaclyn here and you're watching In the Know, where you can get exclusive access to demos of Intuit product enhancements by the leaders who built them. Let's jump right in with Jorge for a demo of split billing in Bill Pay.
Jorge, welcome!
Jorge Cardenas Willen: Hi, Jaclyn, good to see you again. I'm excited to share with you some of our new launches based on what we’ve heard from accountants. One, they want to support their clients for accountant-billed to pay their bills. However, because of the way Bill Pay is structured with the subscription fees and transaction fees, that can be variable, and as a result, they didn't feel comfortable recommending Bill Pay to their clients.
What we've done to resolve this is we've opened up Bill Pay with client-billed that has ProAdvisor preferred pricing. We offer 30% off subscription and 15% off transaction, but you can now do split billing as well, so you can pay for your clients QuickBooks Online account, and then have them be client-billed and pay for their Bill Pay account.
So what I would love to share today would be a demo on the new features we added to bill pay, or in QuickBooks Online Accountant for our accountants, to support the clients. If you go into QuickBooks Online Accountant and logged in as an accountant, I would go to select a client, and from the client, I would click on add Bill Pay. This is under the subscription and billing tab. When I have selected the SKU, it leads me to the next page. This is where I would select how I want to bill my client.
If I keep it here on bill my firm, it is accountant-billed, right? That's available today with our ProAdvisor preferred pricing. The big change now is that even if my client is accountant-billed for QuickBooks Online, I can now switch it up and say, "You know what? I want to have this to be client billed." I want them to pay for Bill Pay, because there are transaction fees involved. This makes it a little more variable, and I feel more confident that they should pay for this.
So I could select this so we can be client-billed, and select the bill pay tier that I feel is right for their business based on what I know about them. It will then have me confirm, and once I confirm, QuickBooks will send an invite. On the invite here, you'll see Courtney Sandlin being the person I could select whom the email needs to go to for my client side, and it would be an invite from me. This is the email that will be sent from QuickBooks to your client and it would highlight “Joe Accounting,” right?
Let's say that's my account firm name, but it will highlight the accountant-specific name, and will go to the client for them to start to set up the process. They can then take this get started, click on that and go into QuickBooks Online, where it can select the right SKU for them based on what I recommended. I recommended Elite, and you'll see here, Joe Accounting recommended Elite. Choose that plan, complete the application form for Bill Pay, and once that's done with their personal information, number, date of birth, and Social Security number for your client, add in the bank account, review, finish and set up. It confirms the subscription, and voila, they are set up for bill pay.
Now your client has access to Bill Pay with ProAdvisor preferred pricing, meaning that because you offer it to them, they'll get 30% off the subscription fee and 15% off the transaction for the first 12 months You will be notified as the accountant once a client is up and ready to go, so you'll receive an email as well.
Thank you so much, Jaclyn for giving me the opportunity to share this. I’m really excited for people starting to use the product. Back to you!
Jaclyn Anku: Well, Jorge, thank you so much for being on the show and for that awesome demo of split billing In bill pay.
If you find this update interesting or helpful, go ahead and like, comment, and subscribe.
So let me recap with the Fast Facts:
- Split billing and Bill Pay is available to accountants with clients connected in QuickBooks Online Accountant.
- These updates went live in December 2024 in the US.
That's all we have for now! For more product updates and demos, check out our In the Know hub and be sure to register for the monthly webinar.
I'll catch you next time.
